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Action Against Medical Accidents (AvMA)
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Target Group(s) |
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People harmed in the course of medical treatment. |
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Area Served |
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UK. |
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Care Quality Commission
|
Target Group(s) |
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People looking for residential or supported accommodation, carers, health and social care professionals, people wanting information about health and social care services, people with a complaint about their treatment under the Mental Health Act. |
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Area Served |
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England. |
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Care Quality Commission - Mental Health Act
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Target Group(s) |
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People detained under the Mental Health Act, people subject to guardianship or placed on a Community Treatment Order (CTO). |
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Area Served |
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England. |
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General Medical Council
|
Target Group(s) |
|
General public. |
|
Area Served |
|
UK. |
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Independent Complaints Advocacy Service (ICAS) - South East London
|
Target Group(s) |
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Anyone thinking about making a complaint about an NHS service. |
|
Area Served |
|
London. |
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Information Commissioner's Office
|
Target Group(s) |
|
General public, organisations. |
|
Area Served |
|
UK (separate regional offices for Scotland, Wales and Northern Ireland). |
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Lambeth Social Services - Complaints
|
Target Group(s) |
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Anyone with a complaint about social services. |
|
Area Served |
|
Lambeth. |
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Local Government Ombudsman
|
Target Group(s) |
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General public. |
|
Area Served |
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Includes Lambeth. |
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Mental Health Review Tribunal Office (England)
|
Target Group(s) |
|
People detained under the Mental Health Act 1983, also their 'Nearest Relative' under the Act. |
|
Area Served |
|
England. |
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PALS (Patients Advice and Liaison Service) - NHS Lambeth (formerly Lambeth PCT)
|
Target Group(s) |
|
Anyone wanting information on local NHS services, needing help with sorting out a healthcare problem, or who has a concern, complaint or suggestion about their care and treatment. |
|
Area Served |
|
Lambeth. |
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PALS (Patients Advice and Liaison Service) - South London & Maudsley NHS Foundation Trust
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Target Group(s) |
|
Anyone wanting information on local NHS/mental health services, especially services provided by SLaM NHS Trust, people needing help with sorting out a healthcare problem, or who has a concern, complaint or suggestion about their care and treatment. |
|
Area Served |
|
South London & Maudsley NHS Trust catchment area, i.e. Lambeth, Southwark, Lewisham, Croydon and substance misuse services in Bromley, Greenwich and Bexley. |
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Parliamentary & Health Service Ombudsman
|
Target Group(s) |
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Anyone wishing to pursue a complaint about an NHS service or government department. |
|
Area Served |
|
England. |
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Prison ICAS
|
Target Group(s) |
|
People in prison who have a complaint about any healthcare treatment received in prison. |
|
Area Served |
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London, East England and west Midlands. |
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SLaM NHS Foundation Trust Complaints - Chief Executive
|
Target Group(s) |
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Anyone with a complaint about services run by South London & Maudsley NHS Trust. |
|
Area Served |
|
Lambeth, Southwark, Lewisham and Croydon and substance misuse services in Bromley, Greenwich and Bexley. |
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SLaM NHS Foundation Trust Complaints - Head of Complaints
|
Target Group(s) |
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Anyone with a complaint about services run by South London & Maudsley NHS Trust. |
|
Area Served |
|
Lambeth, Southwark, Lewisham and Croydon and substance misuse services in Bromley, Greenwich and Bexley. |
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SPEKTRA
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Target Group(s) |
|
Black African and Black Caribbean service users and any member/s of their clinical team. |
|
Area Served |
|
Lambeth. |
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